Privacy policy

TYVA Energie undertakes to collect and process your data, using the website in compliance with the General Data Protection Regulation (GDPR) and the data protection and freedom of information act.

Under no circumstances whatsoever may TYVA Energie share, exchange or sell your personal data or contact information with third parties.


1. Cookies

Three types of cookies are installed when using our website. Cookies required for proper operation of the website, audience measurement cookies and third-party cookies intended to improve website interactivity as well as display of content from external platforms.

No advertising solution is used on this website.

Internal cookies required for website operation

These cookies allow the website to work in an optimal manner. You can refuse and delete these cookies by using the parameters of your browser; however, you user experience may not be optimal.


Our website deposits a PHPSESSID cookie to validate the source of the issue of form fields notably. This cookie is required for proper operation of the website and comfort of browsing. It does not identify you. It is only stored during your visit.

Cookies management

To allow us to collect your consent and preferences pertaining to the use of cookies on the website, we create a cookie containing your preferences. No personal information is stored in this cookie, which is named viewed_cookie_policy. It is stored for 12 months.

Audience measurement cookies

The services included within this section allow the Owner to supervise and analyse online traffic and to follow development of User behaviour.


With a view to adapting the website to visitor requests, we measure the number of visits, number of pages consulted, and the activity of visitors on the website and frequency of return.

We also collect your IP address so as to determine the city in which you are logging on. This is immediately made anonymous after use. TYVA Energie may under no circumstances use this manner to identify a natural person.

Personal data collected (cookie identifier) is stored for 13 months. It is not sold to third parties nor used for any other purposes.

You can choose to refuse cookies and statistical analysis of your browsing data.

Third-party cookies intended to improve website interactivity

This website relies on certain services proposed by third-party websites.

Videos published on the website (YouTube, dailymotion).

Content display from external platforms

This type of service allows you to view and interact with content hosted on external platforms directly from the pages on this Application. If such a service is installed, it can always collect data pertaining to online traffic for web pages, even if the User does not use it.

Google Fonts (Google Inc.)

Google Fonts is a service used to view character fonts provided by Google Inc. which allows the Application to incorporate content of this nature on its pages.

Personal data collected: different types of Data indicated in the confidentiality policy of the service and Usage Data.

Place of processing: USA – Privacy policy

Google Maps

An API allows us to integrate the Google Maps cartography service into our Website and consequently to make our online offer more attractive whilst assisting you in easily locating the addresses that you indicate. Registration of your IP address is required for use of Google Maps. In general, this information is sent to a Google server located in the USA for storage. The legal basis considered for this use is article 6 (1) of of the GDPR.

Place of processing: USA – Privacy policy


2. Personal data


By completing a form with personal data, users authorise the use of this information by the application so as to respond to information requests, citations or any other request as indicated at the top of the form.

Personal data collected: email address, forename, surname, company name, telephone number.


By completing a form, you may receive a newsletter. Your email address is only used to send you our newsletter as well as information concerning your TYVA Energie activities. At any time you can click the usubscribe link integrated in the newsletter.

Why does TYVA Energie collect my personal data?

TYVA Energie only uses your personal data for customer relations and information requests.

Term of data storage

For each form of processing considered, we collate your consent so as to respect the GDPR. This consent is stored for 3 years from the latest date of activity.

Your rights and entitlements

Personal data collected in the framework of services proposed on is processed in line with secure protocols and allows us to handle claims received by you. For any further information or to exercise your data protection and freedom of information rights concerning the processing of personal data held by TYVA Energie, you can contact our data protection officer (DPO):

  • Using this contact form clearly indicating the purpose of your request
  • By a signed letter accompanied with a copy of your identity document sent to the following address: TYVA Energie, 11 rue des sources, PA Marenton 3, 07 100 ANNONAY France